Q & A

A

Our adapter is compatible with most Tesla vehicles that support CCS, including Model 3, Model Y, and some Model S and Model X. However, this adapter is not compatible with Cybertruck. Please check your vehicle's CCS compatibility in Tesla's car settings or the Tesla app. If you need assistance, please feel free to contact our customer service team.

A

To check CCS compatibility, you can:On your Tesla in-car screen, go to "Software" → "More Information" and check if it says "CCS enabled".In the Tesla App, check if the charging option supports CCS charging.If your vehicle does not have CCS compatibility enabled, you may need to visit a Tesla Service Center to upgrade the in-car charging module.

A

A:The adapter is compatible with most DC fast charging stations that meet the CCS1 standard, including major public charging networks such as Electrify America, EVgo, ChargePoint, Blink, etc. However, the CCS port design of some charging stations may be different. It is recommended to confirm whether the station is compatible with Tesla before charging.

A

A:Focsprod is committed to providing high-quality, highly compatible charging adapters. Our products are rigorously tested to ensure stability, safety and durability. Compared with other brands on the market, our adapters have the following advantages:
1、Wider compatibility - suitable for mainstream CCS1 charging stations. Up to 250kW charging power - ultra-fast charging, reducing waiting timeIntelligent temperature control & safety lock - avoid overheating and ensure safe connection.
2、 Durable material & IP54 protection - suitable for various environments

A

A:If you encounter charging issues, please try the following solutions:

Ensure the connection is correct: Reseat the adapter and make sure it is fully inserted.

Check CCS compatibility: Confirm that your Tesla is enabled for CCS charging.

Change charging station: Some charging stations may have compatibility issues, try changing to a different CCS charging station.

Restart the vehicle or charging station: Sometimes restarting can solve temporary connection problems.
If the problem persists, please contact our customer service team and we will do our best to support you.

Product Description

Related Products